Debt Collection And Recovery In South Africa - Principles And Practices
Debt Collection And Recovery In South Africa – Principles And Practices
Mastering the Art of Ethical Debt Recovery
Welcome to the Regenesys Debt Collection Programme, a focused course designed to equip participants with the essential skills and knowledge required for effective and ethical debt collection in South Africa. This programme is ideal for professionals involved in debt collection activities, ensuring they are well-versed in the legal and practical aspects of this crucial field.
Programme Overview
The Debt Collection Programme is not just a training course; it’s an in-depth exploration into the world of debt recovery. Our programme offers comprehensive insights into the principles and practices of debt collection, emphasising compliance with South African legal standards and ethical considerations. This course is a key resource for those seeking to enhance their debt recovery skills while maintaining high ethical and legal standards.
What Sets Us Apart?
- Focused on South African Debt Collection Laws: Our curriculum is tailored to the legal framework and regulations of debt collection in South Africa.
- Practical and Real-Life Applications: We emphasise practical skills in communication and negotiation, essential for successful debt collection.
- Ethical and Compliance-Driven Approach: A strong focus on ethical practices and compliance with legal requirements in debt collection.
Who Should Attend?
This programme is designed for:
- Debt Collectors
- Credit Controllers
- Call Centre Agents
- Business Owners
Assessment and Certification
Participants will be assessed through an online quiz, with a minimum pass mark of 50% required to obtain a certificate of completion.
The course is an online, 3-hour programme, with an additional 1-hour Q & A session, delivered via Microsoft Teams.
Participants will:
- Gain a thorough understanding of debt collection principles and practices in South Africa.
- Learn the legal requirements and obligations in debt collection activities.
- Develop effective communication and negotiation skills for interactions with debtors.
- Apply ethical and compliant practices in all debt collection activities.
Course Topics
- Introduction to Debt Collection in South Africa
- Understanding the Debt Collection Process
- Legal Considerations in Debt Collection
- Communication and Negotiation Skills in Debt Collection
- Compliance and Ethics in Debt Collection
